Privacy Policy

1. Introduction

This Privacy Policy explains how ReSMS ("we", "us", or "our") collects, uses, and protects the personal information of users who access or use our services via https://resms.dev.

2. Data Controller

ReSMS
27 rue Claude et Simone Millot,
44300 Nantes, France
SIREN: 945 303 741
Email: contact@resms.dev

3. Data We Collect

• Email address: collected during account registration to provide access to the platform and communicate with users.
• Usage data: such as SMS volume and metrics associated with your account.
• Billing information: handled securely via our payment provider Stripe, not stored directly by ReSMS.
• Authentication data: managed via our identity provider Kinde, including email and login metadata.
• Analytics data: collected via Posthog to analyze platform usage and improve services.

4. Cookies and Similar Technologies

We may use cookies or similar technologies to improve user experience and analyze traffic. More details will be available in our dedicated Cookie Policy.

5. How We Use Your Information

• To provide and manage your access to the ReSMS platform
• To send transactional emails related to your account and service activity (e.g., login, billing, SMS usage)
• To send promotional emails about feature updates or offers (you can unsubscribe at any time)
• To comply with legal obligations and detect abuse or fraud

6. Legal Basis

We process your personal data based on the following legal grounds:

• Performance of a contract (account creation and SMS delivery)
• Legal obligation (billing, fraud detection)
• Legitimate interest (email communication for service improvements)
• Consent (promotional communications, when applicable)

7. Data Sharing and Third Parties

Your data may be shared with trusted service providers for the purposes listed above, including:

• AWS: to process and deliver SMS messages
• Stripe: for secure payment processing
• Resend: our email infrastructure providers for transactional and promotional messages
• Kinde: our authentication provider, responsible for managing user login and identity data
• Posthog: our analytics provider, used to analyze platform usage and improve our services

No personal data is sold or rented to third parties.

Some data may be transferred outside the European Economic Area (EEA), particularly when using services such as AWS or Kinde. We ensure these transfers are protected by adequate safeguards, including Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion at any time by contacting us at contact@resms.dev.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent for promotional communications
• File a complaint with a supervisory authority (e.g., CNIL in France)

10. Exercising Your Rights

To exercise any of your data rights, please contact us via email atcontact@resms.dev with proof of identity. We will respond within 30 days.

11. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or destruction.

12. Automated Decision-Making

We do not perform automated decision-making or profiling that produces legal effects concerning users.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by email or through the platform.

14. Contact

For any privacy-related questions, you can contact us at contact@resms.dev.